ReadySERVICE Hardware Maintenance and Repair services, provided by UTC RETAIL, extend the life of your existing store technology while ensuring maximum system availability for uninterrupted customer experiences. UTC RETAIL delivers comprehensive maintenance solutions including depot repair, advanced exchange, on-site service, and multi-vendor support that, when combined with our professional technicians averaging 10+ years tenure and 24/7 Service-On-Demand portal, results in industry-leading uptime and protection of both sales revenue and customer loyalty.
Real-time access to parts requests, repair status tracking, and comprehensive reporting by store, date, and device with exportable data in all common formats for complete visibility into your maintenance operations.
Receive pre-configured replacement equipment overnight when systems fail, minimizing downtime to hours instead of days and keeping checkout lanes operational during critical selling periods.
Support for all POS equipment, self-service kiosks, informational displays, tablets, receipt printers, and corporate servers from all major store technology manufacturers through a single service partner.
Expert circuit board diagnostics and repair extend equipment life by fixing failed components rather than replacing entire assemblies, reducing costs and helping you maximize value from existing hardware investments.
Discover how UTC RETAIL can extend the life of your POS equipment and minimize store disruption due to failures
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